Farm Policy & FAQ
By entering our farm, you agree to our farm policies:
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We accept cash or card.
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Due to the nature of our seasonal business, all sales are final. We cannot issue refunds for Christmas trees, pumpkins, attraction tickets, entry fees at the Pumpkin Patch, or any other items. Tickets are for use at the attractions only and may not be used toward the purchase of any other items. Attraction tickets do not expire – you may bring them back and use them any time attractions are available during normal business hours!
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Pumpkin Patch Entry Fees are paid at the gate upon arrival. (Entry is free during Christmas Season!)
Attraction tickets are purchased at the cashier once inside.
Pumpkins and attraction tickets are sold separately from the entry fee.
We do not offer ticket pre-sale or online ticket sales.
We do not offer group rates or group discounts.
We do not offer group pre-payment (all guests must pay at the cashier as they arrive at the entry gate).
Entry is free during Christmas Season in November/December!
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We do not accept any reservations during public business hours. The Pumpkin Patch and Christmas Tree Farm operates on a first come first serve basis. This includes entry, tickets, food vendors, picnic tables, etc.
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There is no additional charge for parking. Please lock your vehicle and never leave valuables in plain sight. If your vehicle is blocking traffic or blocking another vehicle, you are subject to be towed at your expense.
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We are open rain or shine. Exceptions may be made during extreme weather conditions. Stay tuned to our social media for weather updates.
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All minor children must be accompanied by an adult at all times. Children are required to ride with an adult on the Train Ride and Hay Ride.
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We take great pride in the care of our farm, so please utilize the available trash receptacles around the area. No streamers or confetti are allowed in.
Leashed pets are always welcome on our farm. Complimentary doggie bags will be provided at the entrance. Well-behaved pets can ride with you on the train and hayride. Pets are not allowed inside the petting zoo or inflatables.
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Professional and amateur photography is allowed by appointment only. Fees apply. Please see our Photographers page for more details. There is no additional charge for taking non-professional photos of your own family with your phone or camera – we just ask that you support our small business and make a purchase while you are here.
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WARNING: Under Texas Law (Chapter 75A, Civil practice and remedies code), an agritourism entity is not liable for any injury to or death of an agritourism participant resulting from an agritourism activity.
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Please be aware that by entering the Elgin Christmas Tree Farm, your photograph or footage of you may be taken and we may use this photograph/ footage in any and all media without any form of compensation to you.
We love to re-post customer photos! Please tag us using our Facebook or Instagram handle (@elginchristmas) or use #elginchristmastreefarm for a chance to be featured on our website or social media.
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Pedestrians must make way for the hay ride and train ride to pass. Always watch for moving vehicles. Pedestrians must not venture past signs marked “NO PEDESTRIANS PAST THIS POINT”.
We are a real working farm with unpaved, uneven surfaces. Strollers, wagons and wheelchairs are welcome although it may be a little bumpy. Our bathrooms and hayrides are stroller/wheelchair accessible.
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Beware of ants, uneven ground, moving vehicles, sharp saw blades, splinters, and other environmental hazards in our farm environment. Please do not play with saws, measuring sticks, or bamboo tree stakes. Please obey all posted signs. We are not responsible for any injuries sustained or lost, stolen, or damaged items.
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We have a limited selection of Christmas trees available to cut each year and as a result we cannot guarantee what we will have to choose from when you get here. Check our Prices page or social media for the latest updates.
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While we are happy to assist you with the loading of Christmas trees or other merchandise, we are not responsible for securing your tree to your vehicle or for any damage to your vehicle caused by loading merchandise. Please make sure all items are secure before leaving the premises.
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Please follow all of the instructions on the Tree Care sheet attached to your receipt. These tips are extremely important to the longevity of your fresh tree. We are not responsible for trees after they are taken off the premises.
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We are unable to install tree stands on site (including tree stands purchased from us). This is because we recommend that everyone make a fresh cut on their tree upon arriving home, no matter how far you live from us. See our tree care page for more info. We do not offer tree drilling.
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Sorry, we do not offer tree flocking (a method of spraying fibers on the tree to create a snowy look).
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We spray our trees with pesticides for insect control throughout the year in compliance with state regulations. We do not have organic trees.
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For safety reasons, no power saws are allowed in. A hand saw will be provided for cutting your own Christmas tree.
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Although we are in a large outdoor setting, please refrain from smoking on our property for the comfort and safety of our guests. Dry grass and hay bales are abundant on the farm and are extremely flammable.
No alcohol is allowed on the premises.
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Due to the mess and safety hazards, no pumpkin carving or decorating is allowed on the premises. Our picnic tables are intended for our guests to enjoy their food and drink.
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We offer a 10% military and first responder discount to those with valid ID. Applies to Pumpkins and Christmas Trees only. We thank you for your service!
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By providing your phone number and opting to receive communications from us, you consent to receive text messages from Elgin Christmas Tree Farm, including promotional messages and updates. These communications may be sent using automated technology.
Compliance with 10DLC/Campaign Registry Rules:
We comply with all regulations under the 10DLC (10-Digit Long Code) messaging framework and the Campaign Registry guidelines.
You must opt-in to receive messages from us, and you may opt-out at any time by replying "STOP" to any message or contacting us through our website.
Message frequency may vary based on your interactions with us.
For support regarding messages, please contact us at contact@elginchristmastreefarm.com.